FAQ

Return Policy

If for any reason you are not satisfied with your purchase, you may return your items for store credit. Items must be in original condition (unworn, unwashed and unaltered) and returned within 14 days of delivery or pickup.  Shipping costs are nonrefundable, and you are responsible for the shipping costs for your return.  Please email info@theturqtumbleweed.com to initiate the return process.

Local Pickup/Porch Drop-offs

If you are local to Katy, Texas your purchase qualifies for local pickup. Choose the pickup option at checkout and text or email (info@theturqtumbleweed.com) Sam to coordinate a pickup date and location. 

Turnaround Time

All ready-to-ship items on our website will be ready for shipping/pickup within 2-4 business days. This excludes drop-ship items. 

Drop Shipping

Products that are not available for pickup are typically drop-ship items. These will ship directly to you from the vendor warehouse and typically arrive in about a week.

Sizing

The Turquoise Tumbleweed offers sizes Small-3X. All items are true to size, unless otherwise stated in the product description. Model sizes are included in the product descriptions.